Terms of Use

Welcome to the Richos Plumbing and Gas website and services. By accessing our website or booking our services, you agree to comply with and be bound by the following Terms of Use. Please read them carefully.

1. General Provisions

• Business Identity: Richos Plumbing and Gas provides professional plumbing, gas fitting, drainage, and water filtration services across Perth, Western Australia.

• Acceptance of Terms: By using our website ([www.richosplumbingandgas.com](https://www.richosplumbingandgas.com).au) or engaging our services, you accept these Terms of Use in full. If you disagree with any part of these terms, you must not use our website or book our services.

2. Quotations, Pricing, and Payment

• Quotes: Any estimates or quotes provided prior to physical inspection are indicative. If unforeseen site conditions arise (such as hidden pipe damage or complex root intrusion), final pricing may be adjusted in consultation with the client.

• Call-Out Fees: Emergency or standard call-out fees apply as communicated at the time of booking.

• Payment Terms: Payment for services rendered is due strictly upon completion of work unless alternative corporate arrangements have been pre-approved in writing. We accept standard payment methods including EFT and credit cards.

3. Service Warranties & Compliance

• Licensing: All plumbing and gas work is performed by fully licensed and insured professionals in accordance with Western Australian regulatory standards.

• Certificates of Compliance: Where mandated by WA law (particularly for gas installations and specific plumbing works), a formal Certificate of Compliance will be issued upon satisfactory completion and payment.

• Workmanship Guarantee: We stand by the quality of our workmanship. Warranties do not cover pre-existing faults in undamaged sections of your plumbing network, third-party user misuse, or damage caused by external factors such as severe ground movement or unauthorized modifications.

4. Website Use and Intellectual Property

• Content Ownership: All text, imagery, branding, logos, articles, and resource guides published on this website are the intellectual property of Richos Plumbing and Gas. You may not copy, reproduce, or distribute our content without explicit written permission.

• Accuracy of Information: The articles and resources provided on our website are for general informational purposes for Perth homeowners. While we strive for accuracy, plumbing circumstances vary, and content should not replace a professional on-site diagnosis.

5. Limitation of Liability

• To the maximum extent permitted by Western Australian and Australian Consumer Law, Richos Plumbing and Gas shall not be held liable for indirect, incidental, or consequential damages arising from website downtime, delays due to extreme weather or traffic logistics in Perth, or pre-existing structural flaws in a property’s plumbing infrastructure.

6. Governing Law

• These Terms of Use are governed by and construed in accordance with the laws of Western Australia. Any legal disputes arising in connection with these terms shall be subject to the exclusive jurisdiction of the courts of Western Australia.

Contact Information

If you have any questions regarding our Privacy Policy or Terms of Use, please reach out to us directly:

• Business Name: Richos Plumbing and Gas

• Service Area: Perth, Western Australia

• Website: www.richosplumbingandgas.com.au